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At Boulevard Tire Center, we take pride in offering the best customer experience to Volusia County, FL, Lake County, FL and Flagler County, FL. We strive to provide our customers with the best experience possible each visit.
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Brought my truck in for a nail in the tire, no big deal right? At my age I know a bad tire from a good tire that just needs a plug. And with the price of tires today you plug a good tire. The people here are bent at on making you buy new tires at a premium price. I'm not stupid and you shouldn't either. Don't do any business here.
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I show this customer that his tire was run flat and that it had rubber shaving inside of it because it was run flat ! and that it was damage beyond repair. he disagreed and left. . We have to think of the safety of our employee's when working with damaged tire.
I called to get some tire quotes. I spoke with Mark..apparently he’s the store manager. He was very rude with me and refused to give me any quotes. Apparently his service manager was out to lunch and demanded I call back later if I really needed quotes. I was very disappointed with the lack of customer service I received.
I will start out by saying I have had great service in the past. I went in to purchase new tires. I wanted a specific brand and had them look up the tire. It was $30 more from them than I found online. I asked if they would work on the price a little. I told them I found them online. I was told to just go buy them online. Point of the story, you lost a complete tire and mounting and the rest of the sale over about $60. I was willing to meet you 1/2 way to give a local business some more business. I will not go back to have the tires that I have now purchased online to be mounted and balanced. Just seems a little crazy to me to have employees loose business over something so small.
I watched one of drivers act like a complete jerk on the road today. I followed one of your drivers on Pershing Ave at 5:00 PM on 4/9. He was speeding and tailgating. He was swerving left and right crossing over lines on each side. He did this for awhile. The license plate # was GIE823.
Mark - Thank you for bringing this matter to our attention. We have identified the employee, our location manager has met with employee and issued a warning - should this happen again the employee will be terminated.
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